FAQs

Shopping Information

What Shipping Methods Are Available?

Shipping will be via Royal Mail for smaller item, Larger items and Models will be sent via UPS. 

How Long Will It Take To Get My Package?

Royal Mail will be 2nd Class so 2-5 day delivery.

UPS normally is next working day (ordered before 11am)

A lot of our items can be back ordered and if in wholesale stock will be with you
in 5-10 days, this will be confirmed once order accepted.

Do You Ship Internationally?

Currently we only delivery to the UK excluding Northern Island. This will be expanded once all settled with Brexit.

Payment Information

What Payment Methods Are Accepted?

We accept most Credit/Debit cards using our online provider STRIPE.

Bank Transfer can also be completed please choose at checkout for details.

Clearpay

Laybuy

Klarna is in the process also of being added.

Is Buying On-Line Safe?

Yes all our processing is done via a 3rd party STRIPE which is a secure 3D authorised payment processor. 

Please always ensure on any site that the padlock symbol is on the address bar when ordering.

Orders and Returns

How do I place an Order?

You can add your items to the basket, when ready you can proceed to checkout. Here you can choose if you would like to checkout as a guest or create and account. With an account you are able to view your previous order details and information.  ( you do not need to create an account to purchase)

Who should I to contact if I have any queries?

Please contact us using the contact page, the contact page has our email and telephone numbers as well as our shop address.